{"id":38732,"date":"2022-02-14T18:48:13","date_gmt":"2022-02-14T18:48:13","guid":{"rendered":"https:\/\/economiasa.com.br\/?p=38732"},"modified":"2022-02-14T18:48:13","modified_gmt":"2022-02-14T18:48:13","slug":"processos-de-servico-digital-transparentes-da-leadec","status":"publish","type":"post","link":"https:\/\/economiasa.com.br\/blog\/processos-de-servico-digital-transparentes-da-leadec\/","title":{"rendered":"Processos de servi\u00e7o digital transparentes da Leadec"},"content":{"rendered":"<div>\n<div>*\u00a0<em>Plataforma auxilia\u00a0a detectar falhas e atendimentos n\u00e3o-programados<\/em><\/div>\n<div><em>* Cliente tem transpar\u00eancia sobre todos os servi\u00e7os e pode acessar informa\u00e7\u00f5es a qualquer momento,\u00a0<\/em><em>em tempo real<\/em><\/div>\n<div><\/div>\n<\/div>\n<div style=\"text-align: right;\"><strong>POR: spmj<\/strong><\/div>\n<div><em><br \/>\n<\/em><strong>Os processos de atendimento relacionados ao Gerenciamento T\u00e9cnico e da Infraestrutura de Instala\u00e7\u00f5es s\u00e3o suportados digitalmente, de ponta a ponta, na f\u00e1brica da Mercedes-Benz, em S\u00e3o Bernardo do Campo. Usando a plataforma digital Leadec.os, falhas ou atendimentos n\u00e3o programados podem ser relatados diretamente na planta. O cliente tem transpar\u00eancia sobre todos os servi\u00e7os e pode acessar informa\u00e7\u00f5es sobre os servi\u00e7os em execu\u00e7\u00e3o a qualquer momento.<\/strong><\/div>\n<div><strong><br \/>\n<\/strong>A Leadec mant\u00e9m equipamentos el\u00e9tricos e hidr\u00e1ulicos, HVAC, guindastes e equipamentos de soldagem e fornece limpeza t\u00e9cnica e convencional na planta de SBC da Mercedes-Benz. No total, a equipe de quase 400 profissionais \u00e9 respons\u00e1vel por cerca de 10 mil ativos na f\u00e1brica que possui \u00e1rea de 1 km\u00b2.<\/div>\n<div>\nA plataforma Leadec.os gera automaticamente um pedido no hor\u00e1rio definido para as tarefas de gerenciamento das instala\u00e7\u00f5es. A equipe Leadec cria uma ordem de servi\u00e7o e a atribui aos especialistas no local em seus tablets. Os colaboradores realizam o trabalho necess\u00e1rio e informam a conclus\u00e3o por meio do tablet. O andamento de cada trabalho pode ser acompanhado em tempo real por meio de relat\u00f3rios e pain\u00e9is fornecidos pela pr\u00f3pria plataforma.<\/div>\n<div>\nAl\u00e9m disso, a equipe Leadec recebe pedidos de atendimento de urg\u00eancia atrav\u00e9s da plataforma Leadec.os em tempo real, aloca o pessoal necess\u00e1rio e age imediatamente.\u00a0\u201cO Leadec.os oferece ao nosso cliente mais clareza nos dados relacionados ao gerenciamento das instala\u00e7\u00f5es. Eles usam esses dados para planejar os pr\u00f3ximos passos\u201d, diz Pedro Salviano Franca, gerente de Contrato da Leadec Brasil.<\/div>\n<div>\n<strong>Sobre a Leadec<\/strong><br \/>\nA Leadec \u00e9 a especialista l\u00edder global em servi\u00e7os para f\u00e1bricas em todo o seu ciclo de vida e infraestrutura relacionada. A empresa, com sede em Stuttgart, emprega cerca de 20.000 pessoas em todo o mundo. Em 2021, a Leadec obteve vendas de cerca de 940 milh\u00f5es de euros.* H\u00e1 60 anos, a Leadec apoia seus clientes ao longo de toda a cadeia produtiva. O fornecimento de servi\u00e7os est\u00e1 baseado em mais de 300 locais, diretamente nas f\u00e1bricas e instala\u00e7\u00f5es dos clientes.<\/div>\n<div>\nOs servi\u00e7os globais da Leadec incluem: Engenharia (Planejamento e Otimiza\u00e7\u00e3o de Produ\u00e7\u00e3o, Automa\u00e7\u00e3o e TI de Produ\u00e7\u00e3o), Instala\u00e7\u00e3o (Instala\u00e7\u00e3o El\u00e9trica, Instala\u00e7\u00e3o Mec\u00e2nica e Reloca\u00e7\u00e3o), Manuten\u00e7\u00e3o (Manuten\u00e7\u00e3o de Equipamentos de Produ\u00e7\u00e3o e Limpeza T\u00e9cnica), Suporte (Gerenciamento de Instala\u00e7\u00f5es T\u00e9cnicas, Gerenciamento de Facilities e Log\u00edstica), bem como outros servi\u00e7os locais. A plataforma de neg\u00f3cios digital Leadec.os \u00e9 usada para registrar todos os processos de ponta a ponta e integrar outros servi\u00e7os digitais.<br \/>\nPara obter mais informa\u00e7\u00f5es sobre a Leadec, acesse:\u00a0<a href=\"http:\/\/www.leadec-services.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.leadec-services.com<\/a>\u00a0ou\u00a0<a href=\"https:\/\/brazil.leadec-services.com\/br\/\" target=\"_blank\" rel=\"noopener noreferrer\">brazil.leadec-services.com<\/a>.<\/p>\n<div>\n<div>\n<div><\/div>\n<\/div>\n<\/div>\n<p>* N\u00fameros preliminares 2021.<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>*\u00a0Plataforma auxilia\u00a0a detectar falhas e atendimentos n\u00e3o-programados * Cliente tem transpar\u00eancia sobre todos os servi\u00e7os e pode acessar informa\u00e7\u00f5es a qualquer momento,\u00a0em&#8230;<\/p>\n","protected":false},"author":2,"featured_media":38733,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1970],"tags":[6973],"ppma_author":[13249],"class_list":{"0":"post-38732","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-tecnologia","8":"tag-leadec"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Processos de servi\u00e7o digital transparentes da Leadec - Economia S\/A<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/economiasa.com.br\/blog\/processos-de-servico-digital-transparentes-da-leadec\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Processos de servi\u00e7o digital transparentes da Leadec - Economia S\/A\" \/>\n<meta property=\"og:description\" content=\"*\u00a0Plataforma auxilia\u00a0a detectar falhas e atendimentos n\u00e3o-programados * Cliente tem transpar\u00eancia sobre todos os servi\u00e7os e pode acessar informa\u00e7\u00f5es a qualquer momento,\u00a0em...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/economiasa.com.br\/blog\/processos-de-servico-digital-transparentes-da-leadec\/\" \/>\n<meta property=\"og:site_name\" content=\"Economia S\/A\" \/>\n<meta property=\"article:published_time\" content=\"2022-02-14T18:48:13+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/economiasa.com.br\/blog\/wp-content\/uploads\/2022\/02\/LeadecOS_mobile-screen_Leadec-Warehouse_1939_Low.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1680\" \/>\n\t<meta property=\"og:image:height\" content=\"1120\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"HERNANE OLIVEIRA\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"HERNANE OLIVEIRA\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. tempo de leitura\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/economiasa.com.br\/blog\/processos-de-servico-digital-transparentes-da-leadec\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/economiasa.com.br\/blog\/processos-de-servico-digital-transparentes-da-leadec\/\"},\"author\":{\"name\":\"HERNANE OLIVEIRA\",\"@id\":\"https:\/\/economiasa.com.br\/blog\/#\/schema\/person\/6def2515a5d11b1de9cbbbe9ebe10f75\"},\"headline\":\"Processos de servi\u00e7o digital transparentes da Leadec\",\"datePublished\":\"2022-02-14T18:48:13+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/economiasa.com.br\/blog\/processos-de-servico-digital-transparentes-da-leadec\/\"},\"wordCount\":509,\"image\":{\"@id\":\"https:\/\/economiasa.com.br\/blog\/processos-de-servico-digital-transparentes-da-leadec\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/economiasa.com.br\/blog\/wp-content\/uploads\/2022\/02\/LeadecOS_mobile-screen_Leadec-Warehouse_1939_Low.jpg\",\"keywords\":[\"Leadec\"],\"articleSection\":[\"Tecnologia\"],\"inLanguage\":\"pt-BR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/economiasa.com.br\/blog\/processos-de-servico-digital-transparentes-da-leadec\/\",\"url\":\"https:\/\/economiasa.com.br\/blog\/processos-de-servico-digital-transparentes-da-leadec\/\",\"name\":\"Processos de servi\u00e7o digital transparentes da Leadec - Economia S\/A\",\"isPartOf\":{\"@id\":\"https:\/\/economiasa.com.br\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/economiasa.com.br\/blog\/processos-de-servico-digital-transparentes-da-leadec\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/economiasa.com.br\/blog\/processos-de-servico-digital-transparentes-da-leadec\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/economiasa.com.br\/blog\/wp-content\/uploads\/2022\/02\/LeadecOS_mobile-screen_Leadec-Warehouse_1939_Low.jpg\",\"datePublished\":\"2022-02-14T18:48:13+00:00\",\"author\":{\"@id\":\"https:\/\/economiasa.com.br\/blog\/#\/schema\/person\/6def2515a5d11b1de9cbbbe9ebe10f75\"},\"breadcrumb\":{\"@id\":\"https:\/\/economiasa.com.br\/blog\/processos-de-servico-digital-transparentes-da-leadec\/#breadcrumb\"},\"inLanguage\":\"pt-BR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/economiasa.com.br\/blog\/processos-de-servico-digital-transparentes-da-leadec\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-BR\",\"@id\":\"https:\/\/economiasa.com.br\/blog\/processos-de-servico-digital-transparentes-da-leadec\/#primaryimage\",\"url\":\"https:\/\/economiasa.com.br\/blog\/wp-content\/uploads\/2022\/02\/LeadecOS_mobile-screen_Leadec-Warehouse_1939_Low.jpg\",\"contentUrl\":\"https:\/\/economiasa.com.br\/blog\/wp-content\/uploads\/2022\/02\/LeadecOS_mobile-screen_Leadec-Warehouse_1939_Low.jpg\",\"width\":1680,\"height\":1120},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/economiasa.com.br\/blog\/processos-de-servico-digital-transparentes-da-leadec\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"In\u00edcio\",\"item\":\"https:\/\/economiasa.com.br\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Processos de servi\u00e7o digital transparentes da Leadec\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/economiasa.com.br\/blog\/#website\",\"url\":\"https:\/\/economiasa.com.br\/blog\/\",\"name\":\"Economia S\/A\",\"description\":\"Ler faz bem para os neg\u00f3cios\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/economiasa.com.br\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"pt-BR\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/economiasa.com.br\/blog\/#\/schema\/person\/6def2515a5d11b1de9cbbbe9ebe10f75\",\"name\":\"HERNANE OLIVEIRA\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-BR\",\"@id\":\"https:\/\/secure.gravatar.com\/avatar\/c290b4eb705b462fb1dd4e17118536ede2cd1b474c4afd747ea5c1f3575f7d36?s=96&d=mm&r=gdd85e7e876e7982efaa99829b18cd37e\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/c290b4eb705b462fb1dd4e17118536ede2cd1b474c4afd747ea5c1f3575f7d36?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/c290b4eb705b462fb1dd4e17118536ede2cd1b474c4afd747ea5c1f3575f7d36?s=96&d=mm&r=g\",\"caption\":\"HERNANE OLIVEIRA\"},\"url\":\"https:\/\/economiasa.com.br\/blog\/author\/hernane\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Processos de servi\u00e7o digital transparentes da Leadec - Economia S\/A","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/economiasa.com.br\/blog\/processos-de-servico-digital-transparentes-da-leadec\/","og_locale":"pt_BR","og_type":"article","og_title":"Processos de servi\u00e7o digital transparentes da Leadec - Economia S\/A","og_description":"*\u00a0Plataforma auxilia\u00a0a detectar falhas e atendimentos n\u00e3o-programados * Cliente tem transpar\u00eancia sobre todos os servi\u00e7os e pode acessar informa\u00e7\u00f5es a qualquer momento,\u00a0em...","og_url":"https:\/\/economiasa.com.br\/blog\/processos-de-servico-digital-transparentes-da-leadec\/","og_site_name":"Economia S\/A","article_published_time":"2022-02-14T18:48:13+00:00","og_image":[{"width":1680,"height":1120,"url":"https:\/\/economiasa.com.br\/blog\/wp-content\/uploads\/2022\/02\/LeadecOS_mobile-screen_Leadec-Warehouse_1939_Low.jpg","type":"image\/jpeg"}],"author":"HERNANE OLIVEIRA","twitter_card":"summary_large_image","twitter_misc":{"Escrito por":"HERNANE OLIVEIRA","Est. tempo de leitura":"3 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/economiasa.com.br\/blog\/processos-de-servico-digital-transparentes-da-leadec\/#article","isPartOf":{"@id":"https:\/\/economiasa.com.br\/blog\/processos-de-servico-digital-transparentes-da-leadec\/"},"author":{"name":"HERNANE OLIVEIRA","@id":"https:\/\/economiasa.com.br\/blog\/#\/schema\/person\/6def2515a5d11b1de9cbbbe9ebe10f75"},"headline":"Processos de servi\u00e7o digital transparentes da Leadec","datePublished":"2022-02-14T18:48:13+00:00","mainEntityOfPage":{"@id":"https:\/\/economiasa.com.br\/blog\/processos-de-servico-digital-transparentes-da-leadec\/"},"wordCount":509,"image":{"@id":"https:\/\/economiasa.com.br\/blog\/processos-de-servico-digital-transparentes-da-leadec\/#primaryimage"},"thumbnailUrl":"https:\/\/economiasa.com.br\/blog\/wp-content\/uploads\/2022\/02\/LeadecOS_mobile-screen_Leadec-Warehouse_1939_Low.jpg","keywords":["Leadec"],"articleSection":["Tecnologia"],"inLanguage":"pt-BR"},{"@type":"WebPage","@id":"https:\/\/economiasa.com.br\/blog\/processos-de-servico-digital-transparentes-da-leadec\/","url":"https:\/\/economiasa.com.br\/blog\/processos-de-servico-digital-transparentes-da-leadec\/","name":"Processos de servi\u00e7o digital transparentes da Leadec - Economia S\/A","isPartOf":{"@id":"https:\/\/economiasa.com.br\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/economiasa.com.br\/blog\/processos-de-servico-digital-transparentes-da-leadec\/#primaryimage"},"image":{"@id":"https:\/\/economiasa.com.br\/blog\/processos-de-servico-digital-transparentes-da-leadec\/#primaryimage"},"thumbnailUrl":"https:\/\/economiasa.com.br\/blog\/wp-content\/uploads\/2022\/02\/LeadecOS_mobile-screen_Leadec-Warehouse_1939_Low.jpg","datePublished":"2022-02-14T18:48:13+00:00","author":{"@id":"https:\/\/economiasa.com.br\/blog\/#\/schema\/person\/6def2515a5d11b1de9cbbbe9ebe10f75"},"breadcrumb":{"@id":"https:\/\/economiasa.com.br\/blog\/processos-de-servico-digital-transparentes-da-leadec\/#breadcrumb"},"inLanguage":"pt-BR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/economiasa.com.br\/blog\/processos-de-servico-digital-transparentes-da-leadec\/"]}]},{"@type":"ImageObject","inLanguage":"pt-BR","@id":"https:\/\/economiasa.com.br\/blog\/processos-de-servico-digital-transparentes-da-leadec\/#primaryimage","url":"https:\/\/economiasa.com.br\/blog\/wp-content\/uploads\/2022\/02\/LeadecOS_mobile-screen_Leadec-Warehouse_1939_Low.jpg","contentUrl":"https:\/\/economiasa.com.br\/blog\/wp-content\/uploads\/2022\/02\/LeadecOS_mobile-screen_Leadec-Warehouse_1939_Low.jpg","width":1680,"height":1120},{"@type":"BreadcrumbList","@id":"https:\/\/economiasa.com.br\/blog\/processos-de-servico-digital-transparentes-da-leadec\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"In\u00edcio","item":"https:\/\/economiasa.com.br\/blog\/"},{"@type":"ListItem","position":2,"name":"Processos de servi\u00e7o digital transparentes da Leadec"}]},{"@type":"WebSite","@id":"https:\/\/economiasa.com.br\/blog\/#website","url":"https:\/\/economiasa.com.br\/blog\/","name":"Economia S\/A","description":"Ler faz bem para os neg\u00f3cios","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/economiasa.com.br\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"pt-BR"},{"@type":"Person","@id":"https:\/\/economiasa.com.br\/blog\/#\/schema\/person\/6def2515a5d11b1de9cbbbe9ebe10f75","name":"HERNANE OLIVEIRA","image":{"@type":"ImageObject","inLanguage":"pt-BR","@id":"https:\/\/secure.gravatar.com\/avatar\/c290b4eb705b462fb1dd4e17118536ede2cd1b474c4afd747ea5c1f3575f7d36?s=96&d=mm&r=gdd85e7e876e7982efaa99829b18cd37e","url":"https:\/\/secure.gravatar.com\/avatar\/c290b4eb705b462fb1dd4e17118536ede2cd1b474c4afd747ea5c1f3575f7d36?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/c290b4eb705b462fb1dd4e17118536ede2cd1b474c4afd747ea5c1f3575f7d36?s=96&d=mm&r=g","caption":"HERNANE OLIVEIRA"},"url":"https:\/\/economiasa.com.br\/blog\/author\/hernane\/"}]}},"authors":[{"term_id":13249,"user_id":2,"is_guest":0,"slug":"hernane","display_name":"HERNANE OLIVEIRA","avatar_url":"https:\/\/secure.gravatar.com\/avatar\/c290b4eb705b462fb1dd4e17118536ede2cd1b474c4afd747ea5c1f3575f7d36?s=96&d=mm&r=g","0":null,"1":"","2":"","3":"","4":"","5":"","6":"","7":"","8":""}],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/economiasa.com.br\/blog\/wp-json\/wp\/v2\/posts\/38732","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/economiasa.com.br\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/economiasa.com.br\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/economiasa.com.br\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/economiasa.com.br\/blog\/wp-json\/wp\/v2\/comments?post=38732"}],"version-history":[{"count":0,"href":"https:\/\/economiasa.com.br\/blog\/wp-json\/wp\/v2\/posts\/38732\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/economiasa.com.br\/blog\/wp-json\/wp\/v2\/media\/38733"}],"wp:attachment":[{"href":"https:\/\/economiasa.com.br\/blog\/wp-json\/wp\/v2\/media?parent=38732"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/economiasa.com.br\/blog\/wp-json\/wp\/v2\/categories?post=38732"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/economiasa.com.br\/blog\/wp-json\/wp\/v2\/tags?post=38732"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/economiasa.com.br\/blog\/wp-json\/wp\/v2\/ppma_author?post=38732"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}